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30ish, founder of P. Puff Industries in St. Paul, Minnesota

How bringing out the child in his customers is helping this franchisee score big

What's the best way to influence employees' behavior? Aubrey Daniels tells you how to put positive reinforcement to use. . .correctly.

Just about every business activity you engage in has tax ramifications. Michael Savage tells you how to avoid the most common mistakes small businesses make.

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