Tech
‘Please Hold’ is Officially Cancelled — How to Future-Proof Your Customer Service for Gen Z and Beyond
Customers are increasingly expecting better service. Younger generations are leading the way.
Mike Murchison
CEO and Co-Founder of Ada
Â鶹Éç Leadership Network® Contributor
Mike Murchison is CEO and co-founder of Ada, the world's leading customer service AI platform. Founded in 2016, Ada automates billions of customer interactions for brands like Meta, Verizon and Square.
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More Companies Are Rushing to Hire A Chief AI Officer — But Do You Need One? Here’s What You Need to Know.
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4 Reasons Why Your Customer Service Is About to Get a Whole Lot Better in 2024
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Don’t Waste Money on AI. Unlock Its True Potential By Treating It Like a New Hire.
Businesses using artificial intelligence will get the best results if they onboard a new AI agent and make it a member of the team.
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