Building a Business
5 Strategies to Triumph in Customer Support Over the Holiday Season
Thousands of new orders can strain the response to inquiries. Deflect challenging situations and demanding callers by planning ahead.
Shankar Ganesh
Freshdesk Publicist
Shankar Ganesh leads public relations at , a developer of customer-support software. When he's not writing something, he's probably tweeting about his thoughts about technology or playing with the latest app he found on Product Hunt.
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