Building a Business
What to Do When the Customer Is Wrong
A business is not always able to give clients what they want. Here's how to respond.
Wade Foster
Co-Founder and CEO, Zapier
Wade Foster is the co-founder and CEO of San-Francisco-based , a company offering a service that makes it easy to move data among web apps to automate tedious tasks. He is also an entrepreneur in residence for Office Depot's.
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