Building a Business
Customers Are Not Always Right. They Are Just Never Wrong.
Follow these steps to resolve most matters when clients' service expectations are not met.
Zeke Adkins
Co-Founder of Luggage Forward
Zeke Adkins is the co-founder of . Previously he was a member of the worldwide market-development team at Atlas Venture and vice president of Kurtzman Group, a consulting and advisory firm. He also served as executive director of Corporate Governance Summits, a joint venture between Kurtzman Group and Kalorama Partners.
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More From Zeke Adkins
Building a Business
The Art of Crafting Successful Vendor Relationships
Partnering with established service providers allows a young company to scale more quickly and focus on developing and refining the core business.
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Are You Getting Your Money’s Worth From Disagreements?
Consider how to truly listen to another colleague. You'll arrive at better discussions, decisions and results.
Building a Business
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As a business owner, a large part of your strategy is to outshine competitors but savvy entrepreneurs know that it is also smart to create and maintain relationships with them.
Building a Business
Friends Forever? Stay Close Even After Co-Founding a Company.
Each partner should contribute to the business based on strengths. Rely on an advisor if needed and prepare for your relationship to evolve.
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