Chick-fil-A Just Opened a Wild New Store Design That It Says Handles Three Times as Many Drive-Thru Cars as Other Stores
The multi-level, drive-thru-only location has four lanes on the ground level.
Key Takeaways
- Chick-fil-A just opened a new multi-story restaurant in Georgia.
- The location is drive-thru only and has lanes just for customers who order through the chain’s app.
- It should be able to handle a lot more people than other sites, possibly serving you food faster.
This article originally appeared on .
Chick-fil-A’s newest restaurant is a level above the rest — literally.
The chain opened a multi-story location on Thursday south of Atlanta in McDonough, Georgia — about a 30-mile drive from Chick-fil-A’s headquarters. The restaurant is drive-thru only, with four lanes for cars on the ground level.
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Restaurants that only offer service aren’t new to Chick-fil-A. The chain opened its first such location in 1993, it said in an announcement for the McDonough store.
But what makes Chick-fil-A’s newest location novel is that the kitchen is located above the drive-thru lanes.
Customers order and pick up their food at the Chick-fil-A restaurant using a drive-thru located under the building. Chick-fil-A
Despite the drive-thru and food prep areas being on different levels, Chick-fil-A said in its announcement that the model is designed “to expedite service.”
“The kitchen is two times larger than a typical kitchen and the food conveyor system allows for a meal to be delivered to a Team Member every six seconds,” the fast-food chain wrote in its announcement of the new restaurant.
Improving ordering is one area where Chick-fil-A has room to improve. Last year, one report found that among the major US fast-food restaurants. The four-lane drive-thru store in Georgia is a chance for Chick-fil-A to make its ordering process more efficient — and will potentially get you your food more quickly, giving it more of an edge against other fast-food chains.
The new restaurant will have dedicated lanes for customers who have placed their orders through Chick-fil-A’s app in addition to traditional drive-thru lanes, where customers can order on the spot, the company said.
Chick-fil-A’s new McDonough, Georgia location includes dedicated drive-thru lanes for customers who order through the chain’s mobile app. Chick-fil-A
Chick-fil-A said it expects the system to handle “two to three times more vehicles than a standard Chick-fil-A restaurant drive-thru.”
But the fried chicken sandwich chain isn’t the first to experiment with this kind of restaurant.
restaurant in Minnesota in 2022. The design, called “Taco Bell Defy,” also features lanes dedicated to filling orders placed online and a kitchen located above the drive-thru area.
The design limits the amount of land that the restaurant takes up, Taco Bell said when it announced the location in 2021.
Key Takeaways
- Chick-fil-A just opened a new multi-story restaurant in Georgia.
- The location is drive-thru only and has lanes just for customers who order through the chain’s app.
- It should be able to handle a lot more people than other sites, possibly serving you food faster.
This article originally appeared on .
Chick-fil-A’s newest restaurant is a level above the rest — literally.
The chain opened a multi-story location on Thursday south of Atlanta in McDonough, Georgia — about a 30-mile drive from Chick-fil-A’s headquarters. The restaurant is drive-thru only, with four lanes for cars on the ground level.
