Ever Wish You Could Decipher Social-Media Snark? So Does the Secret Service.
In the age of constant social media use, we all know that nuance can get lost in a sea of tweets and texts, leading to missed social cues, poorly received jokes and perhaps an on the friendly exclamation point. Apparently no one is immune, not even one of the oldest law-enforcement agency’s agencies in the country — the U.S. .
As by the Washington Post, the Secret Service is in the for a new suite of social-media analytics software and will be taking proposals until 5:00 p.m. on June 9th. The Post reports that the agency has been using the Federal Emergency ManagementAgency’s analytics tools and now wants a dedicated system of its own.
Related: 6 Key Shifts in Thinking About Social Media
The Secret Service wants the new monitoring tools to provide real-time analysis, and data visualization like heat maps, find influencers, access Twitter histories, search in different languages and be compatible with Internet Explorer 8 (yes, Internet Explorer 8). On the more subjective side of things, the agency wants the tools to deliver “sentiment analysis” and an “ability to detect sarcasm and false positives” — two important features for an who, in addition to riding in style with the president and VP, is tasked with investigating fraud.
Related: Want Your Brand Associated With Positivity? Snap a Pic, Ditch the Tweet.
In the age of constant social media use, we all know that nuance can get lost in a sea of tweets and texts, leading to missed social cues, poorly received jokes and perhaps an on the friendly exclamation point. Apparently no one is immune, not even one of the oldest law-enforcement agency’s agencies in the country — the U.S. .
As by the Washington Post, the Secret Service is in the for a new suite of social-media analytics software and will be taking proposals until 5:00 p.m. on June 9th. The Post reports that the agency has been using the Federal Emergency ManagementAgency’s analytics tools and now wants a dedicated system of its own.
Related: 6 Key Shifts in Thinking About Social Media
The Secret Service wants the new monitoring tools to provide real-time analysis, and data visualization like heat maps, find influencers, access Twitter histories, search in different languages and be compatible with Internet Explorer 8 (yes, Internet Explorer 8). On the more subjective side of things, the agency wants the tools to deliver “sentiment analysis” and an “ability to detect sarcasm and false positives” — two important features for an who, in addition to riding in style with the president and VP, is tasked with investigating fraud.
Related: Want Your Brand Associated With Positivity? Snap a Pic, Ditch the Tweet.