Google Pulls the Plug on ‘Helpouts’

By Jason Fell | Feb 16, 2015
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Say sayonara to , Google’s live video-discussion tool. The tech giant is pulling the plug on Helpouts on April 20.

Google launched Helpouts in 2013 as a way for entrepreneurs and topic experts to share information and connect with customers online. A sort of cross between YouTube and Google Hangouts, the tool allowed people to host or attend live video demonstrations and conversations, where experts could provide one-on-one advice in real time.

Related: Google Is Giving Away 2GB of Permanent Storage to Users Who Perform Security Checks

Unlike Hangouts, business owners and experts who used Helpouts were able to charge a fee for each video session, with Google taking a percentage of that, of course. “The Helpouts community includes some engaged and loyal contributors, but unfortunately, it hasn’t grown at the pace we had expected,” Google said in .

No word on exactly how many experts were utilizing Helpouts or on how many people in general were on the platform. A Google spokesperson did not immediately return an email seeking comment.

Google says people will be able to use to download their Helpouts history between April 20 and November 1.

Related: 26 Little-Known Facts About Google (Infographic)

Say sayonara to , Google’s live video-discussion tool. The tech giant is pulling the plug on Helpouts on April 20.

Google launched Helpouts in 2013 as a way for entrepreneurs and topic experts to share information and connect with customers online. A sort of cross between YouTube and Google Hangouts, the tool allowed people to host or attend live video demonstrations and conversations, where experts could provide one-on-one advice in real time.

Related: Google Is Giving Away 2GB of Permanent Storage to Users Who Perform Security Checks

Unlike Hangouts, business owners and experts who used Helpouts were able to charge a fee for each video session, with Google taking a percentage of that, of course. “The Helpouts community includes some engaged and loyal contributors, but unfortunately, it hasn’t grown at the pace we had expected,” Google said in .

No word on exactly how many experts were utilizing Helpouts or on how many people in general were on the platform. A Google spokesperson did not immediately return an email seeking comment.

Google says people will be able to use to download their Helpouts history between April 20 and November 1.

Related: 26 Little-Known Facts About Google (Infographic)

Jason Fell • VP, Native Content

Âé¶¹Éç Staff
Jason Fell is the VP of Native Content, managing the Âé¶¹Éç Partner Studio, which creates... Read more
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