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A recycled gift, selected with great care and given with a generous heart, will be received with a smile -- so long as only you know it's recycled.

Exchanging gifts with co-workers is a pleasant custom that many people find very stressful.

Crafting a handmade card is a sure way to be remembered by your clients all year round.

How we communicate has changed, but our need to treat others with respect has not.

Thank all the helpful people in your life, personally and professionally.

Every business is a human endeavor and every person wants to know they are appreciated.

The debilitating effects of jet lag are easily underestimated but, happily, are also easily avoided.

Getting started sooner is the real secret to completing anything on time.

People mean well when they strike up a conversation. That's what makes is so hard to diplomatically tell them you have no time.

Don't take it personally when you don't hear back, but don't stop trying to get in touch.

Newsletters easily made the transition from snail mail to email, but now they are so old-school marketers don't realize how well the good ones work.

When it comes to discussing politics, simple listening is your safest option.

Having dinner with business associates? Put down the damn phone.

Networking can be intimidating, unless you know what to say.

Everyone wants praise but nice people often are often inadvertently rude when they receive it.

You can't be available for big opportunities if you say 'yes' to every little thing.

The Democratic presidential nominee has done a reasonably good job of dampening the uproar she sparked by labeling of half of Trump supporters "deplorables.''

Somehow, the countless emails people write now seem unlikely to be read a century from now like we read the letters people penned long ago.

Leaders who are gracious when times are calm are likeliest to remain poised in crisis.

People helping the community because they have a giving heart are just the people you want to do business with.

If Ryan Lochte had taken some etiquette classes when he was a little kid, this whole debacle could have been avoided.

Every email is a representation of your professionalism.

Emojis, once solely symbols of teen angst or exuberance, are a hieroglyphic adults can use, albeit gingerly, in professional communications.

To succeed, you must be able to meet "in person" no matter where you are in the world.

The trick is being the life of the party without later being the butt of the jokes.

Even when people hear your words they are watching what you say.

Honestly, would you work for you?

When your passion is boring everyone else trying to enjoy their weekend, it's time to get a hobby.

If you can't run your business and take a vacation, you should consider getting a job.

In a noisy world it's even more important people remember you and your business.