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Lincoln is remembered for the Gettysburg Address. The rest of us live with the impression others take from ordinary conversation.

Shy people enjoy the networking advantage of being the good listeners everyone enjoys meeting.

The boss is somebody whose job is telling people what to do. Leadership is much more.

Writing down what you need to accomplish can a powerful productivity tool or a reminder of what you failed to do. It depends on how you work it.

You can take it slow as the weekend nears. Just don't stop.

Evolution did not prepare us to sit all day beneath fluorescent lights and stare at a screen.

VIP doesn't stand for very intimidating person.

Be your authentic self and give people their money's worth. Your brand will grow itself.

Stultifying PowerPoints are common but, with a little effort, entirely avoidable.

Some things only you can do. Start trusting your team with everything else.

People get more done when they are rested and fed, so get out of the office and eat something good for you.

People who like each other work better together.

Think of confidence as a skill that you can get better at, then practice, practice, practice.

The willingness to be paid in testimonials and referrals is good strategy when casting about for your first customers.

When a team member is making a habit of being tardy, take action before it really is a habit.

Prompt response, patient listening and sincere follow up keeps customers happy and solves most problems when they aren't.

The generation now entering the workforce offers energy, creativity and innate tech skills that bosses the age of their parents can learn to harness.

All you need to build successful business relationships is sincerity and follow-up. You can do that.

Days off are different for harried entrepreneurs but making the most of Saturday and Sunday doesn't mean constant work.

A lot of what needs to be done every morning could be done before bed. That makes for a less harried start to the day.

If you never need help from anybody, you aren't doing anything very challenging.

Small but thoughtful initiatives to enhance communication and avert tensions can significantly improve your team's results.

Being at work shouldn't be an ordeal.

A good first impression is wasted unless you take the next step of building a relationship.

The entrepreneur's moment of truth is that silence at the conclusion of the presentation when you wait for the client's response.

The work world is not a perfect meritocracy. The likeable person who is competent will usually be chosen over the jerk who is more talented.

Pessimism is contagious. Have a plan to shield yourself from the people who know no joy.

Failure is the tuition we pay learning how to succeed.

That crucial first impression is deeply influenced by appearance. Your wardrobe can be a competitive advantage.

A mindful approach to work and resistence to distractions results in getting a lot more done without making a big parade out of the work day.